When will my Order ship?

1-2 weeks after placing an order.

How long will it take for my order to arrive?

Germany 1 week*

European Countries and Switzerland 1-2 weeks*

*these are only approximates and some packages may take longer.

which countries do you ship?

All European Countries and Switzerland.

Will i have to pay customs fees/import fees??

It is the buyer’s responsibility to pay any customs fees or import taxes that may apply.

When will i receive my tracking number ?

You will receive your tracking number when you receive your shipping confirmation email.

What is your refund or exchange policy?

All items are final sale. In the case products may arrive damaged or any other error on my part, please send an e-mail with your name and order number at info@leventkotil.com